HoiAn Clinic treats your members directly in Hoi An and coordinates their care through local medical facilities in other provinces — one accountable point of contact, 24/7.
Supporting travel insurers, medical assistance companies and corporate health programs.
We deliver care ourselves in Hoi An and coordinate it locally when your member is in another province.
Our own doctors and nurses see your member at our clinic on Bà Triệu or at their hotel, villa or resort — usually within 30–45 minutes, day or night.
When your member is outside Hoi An, we arrange care through selected local hospitals and clinics. We match the facility to the condition, book the appointment or admission, and keep your team informed in English.
Commonly requested locations — every case is confirmed individually based on the member’s condition and location.
Doctor on site in 30–45 minutes
Hotel, villa, resort or clinic visit, 24/7.
Same day
Doctor visit or coordinated hospital care, 30 minutes from Hoi An.
Same day – 24 hours
Selected local hospitals and clinics, with a case manager on the phone.
Same day – 24 hours
International and local hospitals, with English-speaking specialists.
Same day – 24 hours
Selected hospitals and clinics in the city centre and West Lake area.
Within 24 hours
Local facilities for outpatient care and admission.
Outside these locations we still coordinate case by case. Tell us where your member is and we will confirm the nearest suitable facility.
From the first email to the claim file.
Email or call our 24/7 line with member details, location and a clinical summary.
We confirm feasibility, name the treating doctor or facility and provide a cost estimate.
Direct treatment in Hoi An or coordinated care at the local facility, with English updates to your case team.
Medical report, itemized invoice and receipts sent within 48 hours of discharge.
Every case comes with a complete file in English.
62 Bà Triệu, Hội An, Đà Nẵng 560000, Vietnam
We work with guarantee of payment or direct billing once agreed. Otherwise the member pays on site and receives the full documentation needed for reimbursement.
For network agreements, credentialing or a case in progress, contact us directly. We answer 24/7.