Medical assistance · Vietnam

Medical Assistance Across Vietnam

Hoi An Clinic provides English-speaking outpatient care directly in Hoi An and coordinates medical care for international patients across Vietnam. We work with local clinics, specialists and hospitals to arrange care based on each patient’s needs and local provider availability.

One coordination team for insurers, assistance companies and international patients.

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Provider profile (PDF) · Updated November 2026Cases acknowledged within 2 hours · 24/7

Case coordination

One referral. One point of contact.

We confirm local availability before care is arranged.

Hoi An

30–45 min

Direct outpatient care by HoiAn Clinic

Da Nang

Same day

Local hospital or specialist

Hue, Ho Chi Minh City, Hanoi

Within 24h

Selected local providers

Da Lat, Nha Trang, Phu Quoc

Case by case

Local clinics and hospitals

Care is arranged based on each patient’s needs and local provider availability.

24/7

Referral and patient line

English

Care and coordination

Nationwide

Local provider network

Who we help

Choose the path that matches you — both are handled by the same coordination team.

For insurers & medical assistance partners

Refer a case and follow it through

Send us the case and we handle the local leg: provider selection, GOP, updates and the paperwork your claims team needs.

  • Case referral

    Email or call with member details, location and a clinical summary. We acknowledge within 2 hours.

  • GOP coordination

    We confirm the guarantee of payment with the treating facility before non-urgent care.

  • Case updates

    English updates from admission to discharge, with one coordinator on the case.

  • Medical reports & invoices

    Discharge summary, itemized invoice and receipts sent within 48 hours.

Refer a CaseDownload Provider ProfileSee full provider details

For travellers & international patients

Find care where you are

Tell us where you are and what you need. We help you find the right local provider and stay involved until you are seen.

  • Find a medical facility

    English-speaking clinics, specialists and hospitals matched to your location and condition.

  • Book a specialist

    We check availability and arrange the appointment for you.

  • Arrange hospital admission

    We coordinate admission and brief the treating team in English.

  • Follow-up and support

    A coordinator follows your case and explains each step in English.

Call / WhatsAppEmail us

Travelling with insurance? We can contact your assistance company and share updates with them.

How coordination works

From the first message to the final report.

1

Tell us what you need

Share the patient’s location, condition and urgency by email or phone, 24/7.

2

We check local options

We contact local clinics, specialists or hospitals and confirm availability for the patient’s needs.

3

You get a clear plan

We confirm the provider, timing and cost estimate — and coordinate GOP for insured patients.

4

Care and follow-up

We stay involved through treatment, then send the medical report and invoices in English.

Coverage

Where we coordinate care

HoiAn Clinic provides outpatient care directly in Hoi An. Elsewhere in Vietnam we coordinate with local clinics, specialists and hospitals — availability is confirmed case by case.

Care is arranged based on each patient’s needs and local provider availability. Contact us with the patient’s location and we will confirm the nearest suitable option.

Hoi AnDa NangHueHo Chi Minh CityHanoiDa LatNha TrangPhu Quoc
Direct careCoordinated

Tell us what you need

Insurer or patient — the same coordination team answers, 24/7.

Refer a CaseDownload Provider Profile
Send an email[email protected]Call / WhatsApp 24/7+84 934165887WhatsApp+84 934165887
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